How do I delete my account?

During the beta, we handle account deletion for you — it's one email, and it's done quickly.

To delete your account: email support@memrico.com from the email address on your account (or include the phone number you sign in with, so we can verify it's you). Tell us you'd like your account deleted, and we'll take care of it — usually within one business day. We'll confirm with you before anything is removed.

What happens when your account is deleted:

• Your account and sign-in methods are removed.
• Spaces you own, and the photos in them, are deleted — if family members are still using a space you own, tell us and we'll help you sort out what should happen to it first.
• You're removed from spaces that belong to others. Photos you contributed to someone else's space are part of that family's collection; mention it in your email if you'd like those removed too, and we'll walk through it with you.

Want your photos first? Ask in the same email and we'll make sure you have your memories before anything is deleted — there's no rush and no pressure.

Deleting your account is permanent. If you're leaving because something isn't working, we'd genuinely love the chance to fix it — say the word.