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I didn't get my verification code

What to check when the code doesn't arrive

Codes usually arrive within a minute. If yours hasn't, work down this list:

  1. Check the address on the screen. The code went to the email or phone number shown under "We sent you a code" — make sure it's the one you meant to use, with no typos.
  2. Signing in by email? Check your spam or junk folder. Codes can land there the first time.
  3. Signing in by phone? During the beta, Memrico sends texts to US mobile numbers only. Enter your 10-digit number — landlines and non-US numbers can't receive codes yet.
  4. Resend the code. Tap the resend link under the code boxes. (It becomes available about 30 seconds after the last send.)
  5. Try your other sign-in method. If your account has both an email and a phone number verified, sign in with the other one.

Each code is 5 digits. If you see "Invalid code. Please try again," the code was typed incorrectly or an older code was used — the most recent code is the one that counts.

Still stuck? Email support@memrico.com and we'll get you in.